FAQ

You’ve got questions, we’ve got answers. The questions below are grouped into Member and Care Provider Q&A. Please scroll down and click on each question to get some quick answers. If you need assistance, email us at info@fivestarsitters.com.

Member Questions

Five Star Sitters offers a variety of packages in order to fit your needs. All of our reservation fees are processed through our secure, online credit card processing portal. You will initially be charged for the reservation fee or package. Once you have a Care Provider come to your home or hotel, you will be required to pay the Care Provider through the app or website on the day of service. Cash payment is no longer accepted,
unless it is a tip.

Care Provider Questions

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